Tomas Egger

Ola my friends Our Bug Track System is available: Upper right corner of our EIAS3d Forum (Bug Tracker) or directly to this link: http://www.eias3d.com/forums/tracker/ Create a detailed mini-description step by step, for example like "it happens when I did..". Unfortunately, not all bugs can be reproduced with sample projects. One kind of such bugs is system crashes. Please help us to detect and fix them. When you've got a crash you need: 1) Find a crash report file created by OSX. It's here: /Users//Library/Logs/CrashReporter where: Macintosh HD - name of system volume user - login name on your Mac 2) Log on our FTP: User uploads via web browser are enabled. http://electrichideout.doesntexist.org:8080 An FTP client can also be used ftp://electrichideout.doesntexist.org User: UserFTP Pass: EIAS Go to BUGS folder and to corresponded sub-folder inside it. - Animator BUG Folder - Camera BUG Folder - Renderama BUG Folder - Plug-ins BUG Folder - Shaders BUG Folder In top tool bar click "Browser Uploader" to upload your archive. Although it will not produce immediate results, the posted reports will be considered and analyzed to fix nasty "mutable" bugs that live long from one EI version to another. The Rama/Slave crashes are especially interested for us ;-) Thank you EIAS3D Team :)

Ola my friends Our Bug Track System is available: Upper right corner of our EIAS3d Forum (Bug Tracker) or directly to this link: http://www.eias3d.com/forums/tracker/ Create a detailed mini-description step by step, for example like "it happens when I did..". Unfortunately, not all bugs can be reproduced with sample projects. One kind of such bugs is system crashes. Please help us to detect and fix them. When you've got a crash you need: 1) Find a crash report file created by OSX. It's here: /Users//Library/Logs/CrashReporter where: Macintosh HD - name of system volume user - login name on your Mac 2) Log on our FTP: User uploads via web browser are enabled. http://electrichideo...texist.org:8080 An FTP client can also be used ftp://electrichideout.no-ip.org/ User: UserFTP Pass: EIAS Go to BUGS folder and to corresponded sub-folder inside it. - Animator BUG Folder - Camera BUG Folder - Renderama BUG Folder - Plug-ins BUG Folder - Shaders BUG Folder In top tool bar click "Browser Uploader" to upload your archive. Although it will not produce immediate results, the posted reports will be considered and analyzed to fix nasty "mutable" bugs that live long from one EI version to another. The Rama/Slave crashes are especially interested for us ;-) Thank you EIAS3D Team :)

Ola Derryl, You need to post this on EIAS Plug-ins & Shaders.. but you need wait Northernlights answer, the developer. Thanksss Tom

Ola David, Ahaaaa, so, I was right!! Thankss Tom

Hey Robert, You can convert .exr to .img on Photoshop to use on EIAS 7, but you will loose the 16 bits of .exr and the sea level feature of EIAS 8. Thanksss Tom

Ola Splitpoint, We know its not the answer you would like to hear now, we are running and working a lot in our new Camera 9, your bug was adressed and fixed, but we cant bring a fix for this OS prb now, our Camera is in several parts over our desk.. :) If you can run a 32 bit windows partition with EIAS 8, you will like a lot. any prb, msg us Thanksss Tom

Ola Robert, Only EIAS 8 can read .exr and we implemented new features on EIAS 8 to improve Displacement map rendering. You can bring models from Modo to EIAS using Transporter or OBJ2FACT from Ramjac, I use OBJ2FACT a lot with my films. I can teach you How, but I dont know if you have OBJ2FACT. If am I not wrong, EITG is doing a special upgrade price to EIAS users, please contact Phil. Thanksss Tom

Ola David, Modeler is a EITG property, you need advices from them. Please, send a email to Phil. Our concern now is EIAS - Electric Image Animation System... :) I can suppose, Do you installed any new appl? maybe one which use some kind of dongle software? Did you try all USB or ADB ports of your dongle in the machine which is not working? Thanksss Tom

Ola Sliptpoint, we are doing the tech support, please, do the simplest and smaller prj you can do which Crash Camera on PC and a read me with all steps necessary to Crash Camera. Please, post in our Bug area. http://www.eias3d.com/forums/showthread.php?tid=79 http://www.eias3d.com/forums/forumdisplay.php?fid=14 Thanksss Tom

Ola Felix, Everything will be explained soon.. we are happy. Thankssss Tom

Ola my friends, This is a simple test to show the final build of our Free MDD plug-in. Release will be soon.. Hope you like it.. Thanksss Tom MDDH264.mov

Ola, I totally AGREE. Thanksss Tom

Hey Splitpoint.. we are ready to complex scenes!!! Log on in our FTP: User uploads via web browser are enabled. http://electrichideout.doesntexist.org:8080 An FTP client can also be used ftp://electrichideout.doesntexist.org User: UserFTP Pass: EIAS Go to BUGS folder and to corresponded sub-folder inside it. - MDD Folder In top tool bar click "Browser Uploader" to upload your archive. Thank you Tom

Ola, Just moved your file to FTP / BUG Folder / Plug-ins / Thanksss Tom

Hi All Unfortunately, not all bugs can be reproduced with sample projects. One kind of such bugs is system crashes. Please help us to detect and fix them. When you've got a crash you need: 1) Find a crash report file created by OSX. It's here: /Users//Library/Logs/CrashReporter where: Macintosh HD - name of system volume user - login name on your Mac 2) Create a mini-description, for example like "it happens when I did.." Compress the report file and description. 3) Log on our FTP: User uploads via web browser are enabled. http://electrichideout.doesntexist.org:8080 An FTP client can also be used ftp://electrichideout.doesntexist.org User: UserFTP Pass: EIAS Go to BUGS folder and to corresponded sub-folder inside it. - Animator BUG Folder - Camera BUG Folder - Renderama BUG Folder - Plug-ins BUG Folder - Shaders BUG Folder In top tool bar click "Browser Uploader" to upload your archive. Although it will not produce immediate results, the posted reports will be considered and analyzed to fix nasty "mutable" bugs that live long from one EI version to another. The Rama/Slave crashes are especially interested for us ;-) Thank you EIAS3D Team

Hi monday1313, We've d/loaded Peep_bug_test_v1.002.zip from you. However, the archive contains only FACT files, no project there. we need a simplified project which contain everything we are supposed to only open the EIAS prj and render and see the bug with a Read me inside with your description step by step How we see this bug. Thanksss Tomas & Igors

Hi, monday1313 Please, try to minimize a lot your prj and see if the bug stay there... Will be better to us to play with a small project to test. Thanksss Tom

Hi All We're working with MDD import for EI. It's designed as a free plug-in, EI8 compatible. We hope to finish it in first half of February. Although mdd format is pretty simple, we've some problems caused by FACT data representation is different compare to others apps. Thus your help would be very wanted. For testing we need: 1) mdd files 2) corresponded FACT files Note that "1" makes no sense without "2" because mdd stores vertices but nothing more. The FACT should be a single file that corresponds exactly to one of mdd frames (typically first). Thanks EIAS3D Team

Hehe, Maybe we have more cards... :) Thankss Tom

Ola Mickael, Im already preparing a full list.. Thanksss Tom

Ola Fan“Tomas”, Please, post print screens from the windows settings, we can guide you only looking this. - GI window - Are Light (Shadows tab, Area Light tab and Photons tab) And the render time you are seeing now. Thanksss Tom

Ola Tango, You can run EIAS anywhere, I tried on desktop too.. and you dont need to re-enter the code, because the code is stored in the EI resources folder. So, its clear, your shader have prbs, is it aSEM from TripleDtools? is it UB? Please contact them. I think we are suffering from incompablities with Shaders, Plug-ins and EIAS 8. Im thinking further, Lets write some rules to have a clean and workable EIAS 8 without incompabilities? Second, we can look all our third parties and write the latest build in our rules to every EIAS user compare. Looking all prbs around with Rama and EIAS 8, like I helped Craig a few days ago, Rama was crashing because he was having prb with Psunami, I dont know if he have the latest build, btw. so, after all this revision, we can take notes, if the latest build of some shader or plug-in really have a bug. Thanksss Tom ----------------------------------------------------- Yes Tomas, the path is weird. My bad, it's a typo. It should be a forward slash. Also, I have been using underscores in names and paths without problems for as long as I can remember. I tried the same script on a different Mac (different name) and crashed on the first frame rendering directly from EI. I moved the EIAS 8.0.0 folder to the desktop and tried. Crash, it did not like that a bit. I thought that folder "had to be" in the Applications folder?.. Moved it back and did another test after re-entering my Unlock Code, I turned off the shader and it rendered a full sequence without a blink. I still believe it has to do with paths, maybe some routine getting confused? Can you really get EI to run from the desktop? I may try it on a different computer but I have to make sure I have my Code with me.... Christian

Ola, Was not supposed to have terrible rendertimes.. please, post your lights and GI settings.. Thankss Tom

Ola my friend, This path is a bit weird in my point of view: File : /Volumes/Tango_2?Applications/EIAS 8.0.0/ why this “?” in the path? Please, do me a test: 1) Bring the EIAS 8.0.0 folder to your desktop... 2) Do a render test 3) then come back to not loose your latest files paths.. only to see what happens.. I think something weird in your OSX paths are happening.. Probably will need to fix OSX permissions or re-name Tango_2 like Tango2 Thankss Tom

Ola felix, EIAS 8 crash when you open Material window or material pallete? Second, the correct preocedure is: Have your main EIAS 8 with all latest Shaders and Plug-ins builds.. Search in your machine all prjs with collected files and delete old Shaders and plug-ins builds, because, if EIAS link them.. probably a prb can appear. Particulary, I never collect shaders or plug-ins. Please, do a carefull clean up in your machine.. When you finish this clean up and test if your main EIAS 8 (shaders & Plug-ins) builds are perfect.. copy them to your slaves. You will have a really stable application. Thankss Tom