Authorization Code Failure?

[spleeve]

Hi, I updated to V8 when the old EI had their offer.

Since then I have had my main hard drive go down and had to reload everything.

Now my authorization code will not activate Animator.

Can you help?

Thanks,

Michael.

[Tomas Egger]

Ola Michael,

Please, go to your EIAS 8 folder / EI Resources Folder /

And delete your dongle data file, appears like EIASKeyXXXX, XXXX will be your dongle number.

Try to use your authorization code again.

Thanks

Tom

[spleeve]

Ola Michael,

Please, go to your EIAS 8 folder / EI Resources Folder /

And delete your dongle data file, appears like EIASKeyXXXX, XXXX will be your dongle number.

Try to use your authorization code again.

Thanks

Tom

Thanks for the quick reply Tom.

Unfortunately there doesn't seem to be anything like that in there.

See the screen shot.

Mike.

---

Thanks for the quick reply Tom.

Unfortunately there doesn't seem to be anything like that in there.

See the screen shot.

Mike.

Screen shot.

[Tomas Egger]

Ola Mike,

Are running on a Mac Intel or a PPC? EIAS 8 only runs on MacIntel Machines and Windows boxes.

Which OSX?

Thanks

Tom

[spleeve]

Ola Mike,

Are running on a Mac Intel or a PPC? EIAS 8 only runs on MacIntel Machines and Windows boxes.

Which OSX?

Thanks

Tom

I am on an Mac, Intel 8 core running 10.6.4

Until my hard drive went tits up it was running fine - but I do remember that Phillip had to send me a new code when I first got and installed V8. Unfortunately that email went into the wild, blue digital yonder with the crash.

This is also a bit urgent because I have a deadline involving several renders in a short time.

Michael.

Michael.

[RichardJoly]

Was the issue resolved Michael?

[spleeve]

Was the issue resolved Michael?

Yes, thank you Richard.

Got a new code and off she went:)

Michael.

[Paul P]

Ola Mike,

Are running on a Mac Intel or a PPC? EIAS 8 only runs on MacIntel Machines and Windows boxes.

Which OSX?

Thanks

Tom

Tomas, my copy of EIAS 8 is a universal binary and runs fine on my G5 tower. I was surprised when I read your comment that it is Intel only.

Sorry to hijack the thread.

Thanks

[Tomas Egger]

Ola Paul,

This is the info I received from Matt, I will need to re-check.

Thanks

Tom

[Tomas Egger]

Ola my friends,

News from Matt Hoffman

”A Universal Binary application will run on the G5 if the version of the OS is recent.”

Thanks

Tom

[Paul P]

Ola my friends,

News from Matt Hoffman

â€A Universal Binary application will run on the G5 if the version of the OS is recent.â€

Thanks

Tom

Thanks Tomas.

This is a little vague. What is the definition of recent ? I'm running Leopard 10.5.8, so that one is ok. What about Tiger ?

[Tomas Egger]

Ola Paul,

http://en.wikipedia.org/wiki/Mac_OS_X_Snow_Leopard

Only Snow don't support G5 any more.

I will take a look in my studio, we have a G5 there.

Thanks

Tom

[Tomas Egger]

Ola Paul P,

Only to let you know, I have a G5 which I installed EIAS 8 with OSX 10.5.8, worked really fine.

But its not the same when you have a Mac Intel, :)

Thanks

Tom

[Paul P]

Ola Paul P,

Only to let you know, I have a G5 which I installed EIAS 8 with OSX 10.5.8, worked really fine.

But its not the same when you have a Mac Intel, :)

Thanks

Tom

Ola Tomas,

thanks for your reply, and thanks for helping me out.

Ciao :)