spleeve Posted August 19, 2010 Report Share Posted August 19, 2010 Hi, I updated to V8 when the old EI had their offer. Since then I have had my main hard drive go down and had to reload everything. Now my authorization code will not activate Animator. Can you help? Thanks, Michael. Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted August 19, 2010 Report Share Posted August 19, 2010 Ola Michael, Please, go to your EIAS 8 folder / EI Resources Folder / And delete your dongle data file, appears like EIASKeyXXXX, XXXX will be your dongle number. Try to use your authorization code again. Thanks Tom Quote Link to comment Share on other sites More sharing options...
spleeve Posted August 19, 2010 Author Report Share Posted August 19, 2010 Ola Michael, Please, go to your EIAS 8 folder / EI Resources Folder / And delete your dongle data file, appears like EIASKeyXXXX, XXXX will be your dongle number. Try to use your authorization code again. Thanks Tom Thanks for the quick reply Tom. Unfortunately there doesn't seem to be anything like that in there. See the screen shot. Mike. Thanks for the quick reply Tom. Unfortunately there doesn't seem to be anything like that in there. See the screen shot. Mike. Screen shot. Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted August 19, 2010 Report Share Posted August 19, 2010 Ola Mike, Are running on a Mac Intel or a PPC? EIAS 8 only runs on MacIntel Machines and Windows boxes. Which OSX? Thanks Tom Quote Link to comment Share on other sites More sharing options...
spleeve Posted August 20, 2010 Author Report Share Posted August 20, 2010 Ola Mike, Are running on a Mac Intel or a PPC? EIAS 8 only runs on MacIntel Machines and Windows boxes. Which OSX? Thanks Tom I am on an Mac, Intel 8 core running 10.6.4 Until my hard drive went tits up it was running fine - but I do remember that Phillip had to send me a new code when I first got and installed V8. Unfortunately that email went into the wild, blue digital yonder with the crash. This is also a bit urgent because I have a deadline involving several renders in a short time. Michael. Michael. Quote Link to comment Share on other sites More sharing options...
RichardJoly Posted August 21, 2010 Report Share Posted August 21, 2010 Was the issue resolved Michael? Quote Link to comment Share on other sites More sharing options...
spleeve Posted August 24, 2010 Author Report Share Posted August 24, 2010 Was the issue resolved Michael? Yes, thank you Richard. Got a new code and off she went:) Michael. Quote Link to comment Share on other sites More sharing options...
Paul P Posted August 25, 2010 Report Share Posted August 25, 2010 Ola Mike, Are running on a Mac Intel or a PPC? EIAS 8 only runs on MacIntel Machines and Windows boxes. Which OSX? Thanks Tom Tomas, my copy of EIAS 8 is a universal binary and runs fine on my G5 tower. I was surprised when I read your comment that it is Intel only. Sorry to hijack the thread. Thanks Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted August 25, 2010 Report Share Posted August 25, 2010 Ola Paul, This is the info I received from Matt, I will need to re-check. Thanks Tom Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted August 25, 2010 Report Share Posted August 25, 2010 Ola my friends, News from Matt Hoffman â€A Universal Binary application will run on the G5 if the version of the OS is recent.†Thanks Tom Quote Link to comment Share on other sites More sharing options...
Paul P Posted August 26, 2010 Report Share Posted August 26, 2010 Ola my friends, News from Matt Hoffman â€A Universal Binary application will run on the G5 if the version of the OS is recent.†Thanks Tom Thanks Tomas. This is a little vague. What is the definition of recent ? I'm running Leopard 10.5.8, so that one is ok. What about Tiger ? Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted August 26, 2010 Report Share Posted August 26, 2010 Ola Paul, http://en.wikipedia.org/wiki/Mac_OS_X_Snow_Leopard Only Snow don't support G5 any more. I will take a look in my studio, we have a G5 there. Thanks Tom Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted September 1, 2010 Report Share Posted September 1, 2010 Ola Paul P, Only to let you know, I have a G5 which I installed EIAS 8 with OSX 10.5.8, worked really fine. But its not the same when you have a Mac Intel, :) Thanks Tom Quote Link to comment Share on other sites More sharing options...
Paul P Posted September 18, 2010 Report Share Posted September 18, 2010 Ola Paul P, Only to let you know, I have a G5 which I installed EIAS 8 with OSX 10.5.8, worked really fine. But its not the same when you have a Mac Intel, :) Thanks Tom Ola Tomas, thanks for your reply, and thanks for helping me out. Ciao :) Quote Link to comment Share on other sites More sharing options...
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