manarq Posted July 31, 2011 Report Share Posted July 31, 2011 I tried to install Animator on a windows computer (I usually use it o a 27" iMac). Animator will not launch, it displays a message telling me that the dongle cant be found. I already installed de drivers that came with the DVD. It is animator v8. I am using windows xp64. thanks Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted July 31, 2011 Report Share Posted July 31, 2011 Ola Manar, Do you have the DUO dongle? Thanks Tom Quote Link to comment Share on other sites More sharing options...
manarq Posted July 31, 2011 Author Report Share Posted July 31, 2011 YES, I do have a DUO dongle. Correction The message displayed says "cannot find the driver" Thanks Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted July 31, 2011 Report Share Posted July 31, 2011 Ola Manarq, Did you use the latest EIAS 8 installer from our website? with the EIAS3D Splash screen? If Im not wrong have a new dongle installer there. Thanks Tom Quote Link to comment Share on other sites More sharing options...
manarq Posted July 31, 2011 Author Report Share Posted July 31, 2011 Ok, I will download it, I will let you kmow. thanks Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted July 31, 2011 Report Share Posted July 31, 2011 Ola Manarq, Keep me informed!! Some related info about Windows install: http://www.eias3d.com/forums/showthread.php?tid=386&highlight=Dongle+Driver http://www.safenet-inc.com/support-downloads/sentinel-drivers/ “Click Here for the latest Sentinel Driver.†have the 7.6.7 version. Thanks Tom Quote Link to comment Share on other sites More sharing options...
manarq Posted August 9, 2011 Author Report Share Posted August 9, 2011 I performed the new installation, everything works fine, thank you. Quote Link to comment Share on other sites More sharing options...
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