Foreveryoung Posted November 7, 2019 Report Share Posted November 7, 2019 Hi Tomas, I just upgrade one of my iMac 2011 with 16Gb Of RAM to MAC OS High Sierra (10.13) the the follow issue occurred. Any fix? Thank for any advice, Burney Process: Animator [6730] Path: /Applications/EIAS 9.1/Animator.app/Contents/MacOS/Animator Identifier: com.electricimage.animator Version: 9.1 (???) Code Type: X86 (Native) Parent Process: ??? [1] Responsible: Animator [6730] User ID: 501 Date/Time: 2019-11-07 23:16:14.625 +0800 OS Version: Mac OS X 10.13.6 (17G8037) Report Version: 12 Anonymous UUID: 96723E48-E8F0-B075-9CA8-EEC2687B59B6 Sleep/Wake UUID: 0F516042-F479-4167-A9DE-435CC54DA3D4 Time Awake Since Boot: 10000 seconds Time Since Wake: 3800 seconds System Integrity Protection: enabled Crashed Thread: 0 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: DYLD, [0x1] Library missing Application Specific Information: dyld: launch, loading dependent libraries Dyld Error Message: Library not loaded: /Library/Frameworks/SuperPro32.framework/Versions/A/SuperPro32 Referenced from: /Applications/EIAS 9.1/Animator.app/Contents/MacOS/Animator Reason: image not found Binary Images: 0x1000 - 0x12c3fef +com.electricimage.animator (9.1 - ???) <EFF363F1-F83C-B81D-295C-0C63CCF86CB0> /Applications/EIAS 9.1/Animator.app/Contents/MacOS/Animator 0x16c3000 - 0x170914f dyld (551.5) <BA17D93F-7A08-36C4-BB1A-EA4E0CA05AB2> /usr/lib/dyld 0x90015000 - 0x9001cfff com.apple.agl (3.3.1 - AGL-3.3.1) <F95C57A1-69B7-36CA-9A0E-9115864B0BC0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x92d42000 - 0x92d42fff com.apple.Carbon (158 - 158) <C03E8C43-BE26-3A94-8CB5-014E42850461> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x9b3e4000 - 0x9b3f3fff com.apple.opengl (16.7.4 - 16.7.4) <C669DAFB-473B-3EA7-9AA1-D346306114C5> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x9c3f0000 - 0x9c648ffb com.apple.QuickTime (7.7.3 - 3014.8) <43E74F6E-7BF5-3EE0-BBFC-8399C04A793C> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime Model: iMac12,2, BootROM 87.0.0.0.0, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.72f5 Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x5352413447383653312D4839482020202020 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x5352413447383653312D4839482020202020 Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8783, 0x5352413447383653312D4839482020202020 Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8783, 0x5352413447383653312D4839482020202020 AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P Bluetooth: Version 6.0.7f15, 3 services, 27 devices, 1 incoming serial ports Network Service: FireWire, FireWire, fw0 Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: ST31000528AS, 1 TB Serial ATA Device: OPTIARC DVD RW AD-5690H USB Device: USB 2.0 Bus USB Device: FaceTime HD Camera (Built-in) USB Device: Hub USB Device: Keyboard Hub USB Device: USB Optical Mouse USB Device: Apple Keyboard USB Device: BRCM2046 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 2.0 Bus USB Device: Hub USB Device: USB Superpro USB Device: IR Receiver USB Device: Internal Memory Card Reader FireWire Device: My Passport 071D, WD, Up to 800 Mb/sec FireWire Device: My Passport 071D, WD, Up to 800 Mb/sec Thunderbolt Bus: iMac, Apple Inc., 25.1 Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted November 7, 2019 Report Share Posted November 7, 2019 Ola Burney! Did you try this installer? Animator is not finding the dongle driver in the Library.. El Capitan OSX dongle Installer Thanks Tom Quote Link to comment Share on other sites More sharing options...
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