MarquisDeSang Posted December 14, 2016 Report Share Posted December 14, 2016 "EIAS3D OS X Dongle Installer.mpkg" will fail to install and tell me that it is not compatible with my os version. I click the continue anyway and it will fail to install. Then Animator does not start and I don't remember the message. Partial solution : (Animator works fine but without Camera) I use the right click on the "EIAS3D OS X Dongle Installer.mpkg" and Show Package Content. I navigate inside the folders and install both "superpro32.pkg" and "sentinel.pkg" one after the other. Then when trying to start Animator i get the error : Cannot allocate needed 3D Icon... So the final step is to use the "Show Package Content" on Animator and navigate to Animator/Contents/MacOS/ and open the "Animator" from there. Animator is now working but rendering does not. When I try to render, Camera will try to start but macOS tells me it is from an unidentified dev. So I go in Settings/Security&Privacy/General there is a message : Camera was blocked from opening... I clicked [Open Anyway] Now Camera is opening but there is no window. Strange since I can open camera now from Finder and it will show a window. I tried to start everything from the command line with the sudo command sudo ./Animator without success. Anyway did everything I could... as a future potential buyer/user. Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted December 15, 2016 Report Share Posted December 15, 2016 Ola Shaddam! ita a new OSX security change, several apps are suffering the same problem, the solution: 1) restore the "everywhere" option in the security system. unlock the pad lock, change tô AppleStore and change back to "Everywhere" http://osxdaily.com/2016/09/27/allow-apps-from-anywhere-macos-gatekeeper/ 2) after that download and EIAS 9.1 Demo version and copy to your apps folder, then run camera and Animator, that will solve the "3D icon body" missing, this happen because the new OSX doesn't allow Animator save new preferences. 3) after that install the full EIAS if you have a hardware dongle. the dongle installer which works in the recent systems are here: Dongle installer This recent OSX privilegies problem is solved in the next upgrade. Thanks Tom Quote Link to comment Share on other sites More sharing options...
MarquisDeSang Posted December 15, 2016 Author Report Share Posted December 15, 2016 I did the anywhere later but forgot to recopy the folder from the main package. Now it is working perfectly. Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted December 15, 2016 Report Share Posted December 15, 2016 Ola Shaddam! Nice to meet you! Both new OSX and Win 10 have these new privilegies problems, Win need to run everything as administrators.. thanks tom Quote Link to comment Share on other sites More sharing options...
cfbrush Posted January 19, 2017 Report Share Posted January 19, 2017 Thanks, this was a huge help! I upgraded my iMac in November and found I could not install EIAS. Having been using EIAS since the early 1990's this was a big disappointment, however following the instructions above, it now seems to be running fine under Sierra 10.12.2. Not sure how I've missed this forum all these years, but I am glad to have found it! Thanks again! Charles Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted January 19, 2017 Report Share Posted January 19, 2017 Ola Charles! Next upgrade will not have this issue anymore.. Thanks Tom Quote Link to comment Share on other sites More sharing options...
Mark Posted January 27, 2019 Report Share Posted January 27, 2019 I can't seem to install the EIAS Demo on my High Sierra 10.13.6 even after disabling Gatekeeper. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Tomas Egger Posted January 28, 2019 Report Share Posted January 28, 2019 Ola Mark! Msg me directly! I help you. tom@eias3d.com Thanks Tom EIAS3D team Quote Link to comment Share on other sites More sharing options...
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