Stephen Ray Posted December 10, 2015 Report Share Posted December 10, 2015 I have a old version of EI version 4 that came with the modeler. I upgraded my PC installed a Parallel PCI Adapter card, Then Installed EI and the sentinel drivers, but I am getting the "Hardware Key Error: DRIVER_NOT_INSTALLED" the PCI card supports SPP/EPP/ECP serial ports ( I'm on a PC win8.1} I really need the modeler! Any help will be welcome. Thanks Quote Link to comment Share on other sites More sharing options...
Reuben.F Posted December 10, 2015 Report Share Posted December 10, 2015 Hi Stephen,First thing i would do is check the PCI card is installed correctly, assuming it is then i would look at the sentinel drivers. You may need an older version that supports the parrallel dongle or try a clean install. Also i would install only the parrallel driver, nothing else that comes in the package. The safenet site has a util for fully removing old drivers, this solved a very frustrating problem for me. The app is called SSD cleanup.Hope this helps. Quote Link to comment Share on other sites More sharing options...
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